Virtual Communications Express 
Polycom® VVX® 101/201 Business Media Phones 
 
 
 
 
© 2016 Verizon. All Rights Reserved. The Verizon name and logo and all other names, logos, and slogans 
identifying Verizon’s products and services are trademarks and service marks or registered trademarks 
and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other 
countries. All other trademarks and service marks are the property of their respective owners. 
Version 1.16               July 2016 
Additional Help and Resources 
Getting Started with Your Service 
To learn how to manage your user account settings and site service features, go to: 
https://customertraining.verizon.com/virtualcommtraining.   
Returning Equipment 
Should you require replacement equipment, please refer to the Return Merchandise Authorization (RMA) 
quick reference guide located at  https://customertraining.verizon.com/virtualcommtraining. 
Contact Us 
Virtual Communications Express Support:  800–287–6235 
Or visit https://customertraining.verizon.com/virtualcommtraining  
For questions on other Verizon products:  800–230–9800