Polycom VVX 101 - Quick Tips Manual

Quick Tips for the Polycom
®
VVX
®
101 and VVX 201 Business Media Phones
3725-40289-002A | UC Software 5.5.0 or later | May 2016
Home Screen
Displays messages,
settings, and
information.
Available any time.
Calls Screen
Displays all active
and held calls.
Available when you
have an active or
held calls in
progress.
Lines Screen
Displays phone
lines, favorites, and
conditional soft keys.
Available any time.
Switch among Phone Screens
You can view any screen on your phone from
other screens.
To switch among screens:
» Do one of the following:
 Press to view the Home, Lines, or
Calls screens.
 Press the C > L soft key to display the
Lines screen from the Calls screen.
 Press the L > C soft key to display the
Calls screen from the Lines screes.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
» Do one of the following:
 Pick up the handset, press or ,
enter the phone number, and press Send.
 Enter the phone number, press Dial and
pick up the handset, or press .
 From the Lines screen, press the Line
key, enter the phone number, and select
Send.
 From the Home screen, select New Call,
enter the phone number, and press Send.
 Select a Favorite from the home screen.
 Select a contact from the Recent Calls.
 Select a contact from the Contact
Directory.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:
 To answer with the speakerphone, press
or press Answer soft key.
 To answer with the handset, pick up the
handset.
 To answer with a headset, press .
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
or , or press the End Call soft key.
To end a held call:
1 Highlight the held call and press Resume.
2 Press End Call.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
» Highlight the call and press the Hold soft key.
To resume a call
» Highlight the call and press the Resume soft.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1 Press and hold the Transfer soft key.
2 Choose Blind or Consultative.
3 Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
4 If you chose Consultative, press the
Transfer soft key after speaking with your
contact.