Polycom VVX Business Media Phones User Guide
Polycom, Inc. 143
Managing BroadSoft UC-One Favorites and Contacts
You can see your BroadSoft UC-One contacts marked as favorites in the UC-One Contacts list and on the
Lines screen on your phone.
The VVX 101, 201, and 1500 phones do not support BroadSoft UC-One favorites. Contact your system
administrator to find out if this feature is available on your phone.
View BroadSoft UC-One Contacts’ Presence Information
UC-One contacts are Enterprise Directory contacts that have Instant Messaging and Presence (IM&P)
enabled, and you can view their presence information on your phone. While you can view UC-One contacts
presence information on the Lines screen, you cannot change your presence status on the phone. You can
change your presence status only in the BroadSoft UC-One client on your computer.
The following table shows the presence icons that display for BroadSoft UC-One contacts on your phone.
View BroadSoft UC-One Contacts and Favorites
In addition to viewing UC-One contacts with presence information, you can also view other UC-One contacts
marked as favorites on the Lines screen. UC-One favorites who do not have Instant Messaging and
Presence (IM&P) enabled do not display presence information on your phone and instead display with a
flying handset icon .
You cannot mark UC-One contacts as favorites on your phone. You must mark contacts as favorites in the
BroadSoft UC-One client on your computer. Contacts marked as favorites in the BroadSoft UC-One client
display on your phone after one minute.
To view BroadSoft UC-One contacts and favorites on the Lines screen:
» From the Home screen, press the Home key.
UC-One contacts and favorites display on the Lines screen, as shown in the following figure.
BroadSoft UC-One Contact Presence Icons
Icon Description
Visible
Away
Do Not Disturb
Invisible, Offline, Unknown
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