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Video Calls
Your administrator can enable your VVX 500, 600, and 1500 phone to receive and transmit video during
calls. The VVX 1500 phones have a built-in camera, but the VVX 500 and 600 phones need a VVX Camera
to transmit video. The VVX Camera is an optional accessory that attaches to the USB port on the VVX 500
and 600 phones. See the VVX Camera Support page for information on how to attach the camera to your
phone.
If you do not have a VVX Camera attached to your VVX 500 or 600 phone when you receive video during
calls, you can see your contact’s video, but your contact cannot see video from you.
The following topics are included in this section:
● Tips for Video Calls
● Using a VVX Camera with VVX 500 and 600 Phones
● Changing Video Call Settings
● Place a Video Call on VVX 500, 600, and 1500 Phones
● Managing Video Calls without a VVX Camera on VVX 500 and 600 Phones
● Place Audio-Only Calls
Tips for Video Calls
Use these tips when you’re in a video call:
● Check your video image to make sure it’s clear, bright, and sharp. For information on adjusting
camera settings, see Change Video Clarity .
● Avoid bright lights or windows behind you. If the camera faces a window or bright lights, you may have
to adjust the camera settings. To adjust camera settings, see Changing Video Call Settings.
● Avoid wearing bright colors, all-light or all-dark clothing, or busy patterns, such as small checks or
narrow stripes. Pastels and muted colors look best on the screen.
● Use natural gestures and speak in a natural tone without shouting.
● Pause between sentences to allow for possible audio delay.
● During a conference call, mute your microphone when not speaking.
● Avoid tapping or rustling papers near the microphone.
Web Info: Video conferencing etiquette
For more tips on proper video conferencing etiquette, see Polycom’s The Etiquette of Video
Conferencing and Telepresence.
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