Polycom VVX Business Media Phones User Guide
Polycom, Inc. 155
Update Paging Group Subscriptions
By default, you are subscribed to Paging Groups 1, 24, and 25. This means that you can send pages to and
receive pages sent from these groups. You can change which groups you are subscribed to. However, you
cannot disable your subscriptions to Paging Groups 24 and 25.
To update your Paging Group subscriptions:
1 Navigate to Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Paging/PTT
Configuration > Group Paging.
2 From the Group Paging Configuration screen, select Group Subscriptions.
3 From the Group Subscriptions screen, select the group you want to subscribe to, and select Yes.
Enable Pages to Play during Active Calls
The Accept While Busy setting determines what happens when you are in a call and receive a page. This
setting is disabled by default, and when disabled, the incoming page is held in a Pending state, it does not
disrupt the call, and you cannot hear the page.
When you enable the Accept While Busy setting, a page interrupts calls and you hear the audio of the call
and the page.
To enable or disable pages to play during an active call:
1 Navigate to Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Paging/PTT
Configuration > Group Paging.
2 From the Group Paging Configuration screen, scroll to Accept While Busy, and enable or disable
the setting.
Broadcasting Messages with Push to Talk
The Push-to-Talk (PTT) feature enables you to transmit messages and listen to replies much like a
walkie-talkie.
Your system administrator sets up the feature, defines up to 25 channels for PTT mode, and assigns a label
to each channel that easily identifies the channel, such as All, HR Dept, Shipping Staff, or Executives.
Each group or channel has one of the following priorities:
● Normal By default, broadcasts sent to channels 1 to 23 are considered Normal broadcasts. If two
users begin a broadcast on the same group/channel at the same time, the phone with the lower serial
number continues to transmit while the other phone enters the receiving state. By default, all phones
are configured to receive broadcasts sent to channel 1.
● Priority By default, broadcasts sent to channel 24 are considered Priority broadcasts. A Priority
broadcast interrupts Normal broadcasts or active calls. All phones receive Priority broadcasts unless
Do Not Disturb is enabled. Phones play Priority broadcasts at the phone’s current audio level.
● Emergency By default, broadcasts sent to channel 25 are considered Emergency broadcasts. An
Emergency broadcast interrupts Normal broadcasts, Priority broadcasts, and active calls and plays
out at near maximum volume even if Do Not Disturb is enabled.
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