Polycom VVX Business Media Phones User Guide
Polycom, Inc. 93
Managing Calls on the Boss’s Line
A boss can monitor calls on the delegate’s line, and delegates can place, answer, hold, or transfer calls on
behalf of the boss’s line.
Respond to Incoming Calls
When a call is placed to the boss’s line, the call is displayed on the boss and delegate’s phones, as shown
next.
Incoming call notification on boss and delegate’s phones
As a delegate, you can answer an incoming call on a boss’s line, reject the call, or forward the call directly
to the boss’s voicemail.
To respond to an incoming call on the boss’s line:
» Do one of the following:
 Select Answer.
 Select Dismiss or Ignore.
 Select Boss VM.
If an incoming call for a boss is answered by a delegate or the boss answers the incoming call, a notification
is displayed on the boss and delegate’s phones. In the next figure, a call from Steve Bakers to the boss’s
line is answered by Nikki Nguyen and a notification displays on the delegates phone.
Answered call notification on the boss's phone