Polycom VVX Business Media Phones User Guide
Polycom, Inc. 44
To log in to a visitor desk phone:
1 Do one of the following:
If you see the Visitor Login screen, proceed to step 2.
If you do not see the Visitor Login screen, press the Visitor Login soft key or navigate to
Settings > Features > Visitor Desk Phone > Visitor Login.
2 From the Visitor Login screen, enter your user ID and password, and select Log in.
When your login credentials are accepted, the phone updates to display your personal phone profile.
When your credentials are not accepted, the message “User login failed” is displayed, and the Login
screen is displayed again. Check with your system administrator to confirm that your login credentials
are correct.
Log Out of a Visitor Desk Phone
After you use a phone, make sure you log out to prevent access to your personal settings.
To log out of a visitor desk phone:
» Select the Log out soft key, or navigate to Settings > Features > Visitor Desk Phone > Visitor Log
out.
Your personal profile is no longer accessible, and the phone displays the default phone profile.
Sign Into Lync on Your Phone
You can sign into Microsoft Lync on your phone with your login credentials—your domain, e-mail, user
name, and password—or your PIN authentication. Your system administrator provides you with your login
credentials or PIN authentication.
This feature is not available for VVX 101 and 1500 phones. Check with your system administrator to find
out if this feature is available on your phone.
To sign in to Lync on your phone:
1 Select the SignIn soft key, or select Settings > Features > Microsoft Lync > SignIn.
2 Enter your login credentials or your phone extension and PIN.
A confirmation message is displayed when your phone successfully signs into Lync.
Sign Out of Lync
If you are signed into Lync on a public phone, make sure you sign out of your account after you finish using
the phone.
Troubleshooting: I can't log in using my login credentials
If you input the wrong login credentials or PIN authentication and lock your account, contact your
system administrator.
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