Polycom, Inc. 149
Access, Send, and Broadcast Messages
You can send, broadcast, and access a variety of audio, verbal, video, and written messages on VVX
phones. This section includes the following topics:
● Access Voicemail and Video Messages
● Access Lync Voicemail Messages
● Send Instant Messages
● Broadcasting Messages with Group Paging
● Broadcasting Messages with Push to Talk
Access Voicemail and Video Messages
Voicemail is available on all Polycom VVX phones. However, only VVX 1500 phones support video
messages. Contact your system administrator to find out if your phone supports video messages.
Your phone indicates when you have new voicemail and video messages in the following ways:
● The Message icon on the Home screen displays the number of new messages you have
● A Message icon with the number of messages is displayed in the status bar
● The Message icon is displayed next to the phone line on the Lines screen
● A red flashing Message Waiting Indicator, located at the top-right of your phone
● An audible alert
To access voicemail and video messages:
1 From the Home screen, navigate to Messages > Message Center.
On VVX 1500 phones, press the Message key and select Message Center.
2 If you have multiple lines on your phone, select the line that has the new message.
3 From the Messages screen, select Connect and follow the prompts to access your messages.
Note: Feature availability
Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your phone.
Note: Set or change your voicemail greeting
Contact your system administrator or service provider for information on setting or changing your
voicemail greeting.
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