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Polycom VVX410
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R38-410 v1.0 TelNet OfficeEdge Complete Reference Guide | 7 |
Accessing Voicemail and Your Voice Portal
You can access your Voice Mail and personal Voice Portal
using your own phone:
Press Voicemail .
OR - Dial 86 from your phone.
Your administrator provides you with the phone number/
extension for the group Voice Portal (referred to as the
Voice Portal general access number/extension.)
Initial Voicemail set up
1) First time logging in, press Voicemail , OR dial 86
from your phone, and then:
2) Enter a new passcode at the prompt, followed by #.
3) Re-enter your passcode at the prompt followed by #.
4) Record your name at the prompt and press #. Your
Voice Portal is setup and ready for use.
5) Your voice mail password must be 6 digits in length and
cannot be your phone number. Do not use weak
passwords (e.g., not sequential or repeating digits).
To access your Voicemail and Voice Portal
From your own phone:
1) First time logging in, press Voicemail , OR dial
86.
2) Enter your passcode followed by #. (Skip step if auto
login is enabled.)
3) Follow prompts of the Voice Messaging Main Menu.
From another phone within your group:
1) Dial your phone number or extension.
2) Press during your greeting to reach the login prompt.
3) Enter your passcode followed by # to reach Voice
Messaging Main Menu.
4) At the Voice Messaging menu, make selection, (or press
to reach the Voice Portal Main Menu.)
From a phone outside of your group:
1) Dial the Voice Portal general access phone
number/extension
2) Enter your mailbox number (typically your phone
number).
3) Enter your passcode followed by #.
4) Follow prompts of the Voice Portal Main Menu.
Voice Messaging Main Menu
1
Listen to Messages
2
Busy Greeting Menu
3
No Answer Greeting Menu
5
Compose Message Menu
7
Delete All Messages
Voice Portal main menu (see below)
#
Repeat menu
"Play Message" options
While listening to message
Between messages
1
Skip Back
#
Save
2
Pause/Resume
7
Delete
3
Skip Forward
2
Repeat
4
Jump to Beginning
5
Envelope Info
6
Jump to End
6
Play Next Msg
Anytime
8
Callback Caller

Return to prev menu
9
Add’l Options
Voice Portal Main Menu
1
Access Voice Mailbox
2
Change Profile
3
Record Personalized Name
5
Change Passcode
6
Exit
#
Repeat menu
Note: Message waiting indicator light may stay on if
messages are not deleted. To clear message waiting
indicator, dial 99.
1
Reply to message
2
Forward

Return to prev menu
#
Repeat

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