PowerSource YDC3300 - Appendix 2 Problems and Solution

34
Short Circuit
Hold Whole System
Overheat
Line Mode: Switch to Bypass; Backup Mode: Shut down
UPS immediately
Battery Low
Alarm and Switch off
Self-diagnostics
Upon Power On and Software Control
EPO(optional)
Shut down UPS immediately
Battery
Advanced Battery Management
Noise Suppression
Complies with EN62040-2
Alarms
Audible & Visual
Line Failure, Battery Low, Overload, System Fault
Display
Status LED & LCD
Line Mode, Bypass Mode, Battery Low, Battery Bad,
Overload & UPS Fault
Reading On the LCD
Input Voltage, Input Frequency, Output Voltage, Output
Frequency, Load Percentage, Battery Voltage & In ner
Temperature
Comunication Interface
USB, RS485, Parallel (optional), Coupler dry contact,
Intelligent slot, SNMP card (optional), Relay card (optional)
Environment
Operating
Temperature
0℃～40℃
Storage Temperature
-25
℃～
55
℃
Humidity
0
～
95% non condensing
Altitude
< 1500m.When>1500m,lower the rated power for use
Other
Unit
Dimensions(D×W×H )
828x250x868
Weight (Kg)
95/42 146/44 147/45
Safety Conformance
CE,EN/IEC 62040-2,EN/IEC 62040-1-1
Appendix 2 Problems and Solution
In case the UPS can not work normally, it might be wrong in installation, wiring or operation.
Please check these aspects first. If all these aspects are checked without any problem, please
consult with local agent right away and provide below informations.
（1） Product model name and serial number.
（2） Try to describe the fault with more details, such as LCD display info, LED lights status,
etc.
Read the user manual carefully, it can help a lot for using this UPS in the right way. Some FAQ
(frequently asked questions) may help you to troubleshoot your problem easily.
No. Problem Possible reason
Solution
1
Utility is co
nnected but
the UPS can not
be
powered ON.
Input power supply is
not connected;
Input voltage low;
The input swith of th
e
module is not switche
d
on .
measure if the UPS
input
voltage/frequency are within th
e
window.
Check if all modules input
are
switched on
2
Utility normal but
Utiltiy
LED does not light on
,
and the UPS
operates
at battery mode
The input breakers of
the Modules are not
switched on;
input cable is not well
connected
Switch on the input breaker;
Make sure the input cable is well
connected.