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PROBLEM CAUSE SOLUTION
The crosshairs light up, but no bar-
codes are scanned.
The barcode label cannot be read.
Create new barcode label.
The barcode type cannot be read.
Check whether the barcode type in the
is en-
abled under “Barcode settings.”
The barcode length cannot be read.
Check whether the barcode length in the
is en-
abled under “Barcode settings.”
Scanner glass is dirty.
Clean the scanner glass with a cotton
swab.
The crosshairs light up, but the bar-
codes are hard to scan.
To enhance the scanning performance,
-
ration tool under “Device
settings: ”Fuzzy 1D processing: ON
Scanner glass is dirty.
Clean the scanner glass with a cotton
swab.
Scanning distance is not optimally
used.
Position MARK 2 closer or further away
from the barcode label and scan.
For standard range: 10 - 80 cm
For mid range: 30 - 150 cm.
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