ProMinent DULCO turb C Series

Questions and Answers

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Michael MillerAug 16, 2025
Why are the displayed values incorrect on my ProMinent Accessories, and there are air bubbles in the sample water?
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  Jeremy CabreraAug 16, 2025
  If the displayed values are incorrect and you observe air bubbles in the sample water, ensure that the outlet bleed valve is open and not blocked. Additionally, create backpressure and consider installing an air bubble trap, accessories, order number 1037790.
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xgillespieAug 22, 2025
What to do if the upper row of the ProMinent DULCO turb C Accessories display flashes, indicating the sample has exceeded the permissible measurement range?
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  Taylor SmithAug 22, 2025
  If the upper row of the display flashes, it means the sample has exceeded the permissible measurement range. Check the sample; the turbidity of the sample may be too high for the sensor to read.
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Taylor HesterAug 25, 2025
What should I do if my ProMinent DULCO turb C displays values higher than expected because of condensate or a cuvette leak?
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  Tiffany SullivanAug 26, 2025
  If the displayed values are higher than expected due to condensate or the cuvette not being airtight, check the cuvette for condensate or leaks.
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Richard BrownAug 28, 2025
What should I do if my ProMinent DULCO turb C Accessories displays values higher than expected because the cuvette is soiled?
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  Randall GardnerAug 28, 2025
  If the displayed values are higher than expected because the cuvette is soiled, clean the cuvette.
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mooreaprilAug 31, 2025
What should I do if my ProMinent DULCO turb C Accessories displays values incorrectly because of dirt particles in the cuvette?
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  Jennifer BaileyAug 31, 2025
  If the displayed values are incorrect because of particles of dirt in the cuvette, clean the cuvette of any particles of dirt.
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Ashley MerrittSep 3, 2025
Why are the displayed values lower than expected on my ProMinent DULCO turb C? Is the sensor not correctly calibrated?
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  Joan ShermanSep 3, 2025
  If the displayed values are lower than expected, it might be because the sensor is not correctly calibrated. In this case, calibrate the sensor.
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Jason IrwinSep 6, 2025
What to do if my ProMinent DULCO turb C Accessories shows a 'Fault: Flow interrupted' message?
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  Melissa JamesSep 6, 2025
  If you receive a 'Fault: Flow interrupted' message, you should establish flow.
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Craig BowenSep 9, 2025
What to do if my ProMinent DULCO turb C Accessories shows a 'Fault: Cuvette removed' message?
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  Julie JenkinsSep 9, 2025
  If you receive a 'Fault: Cuvette removed' message, insert the cuvette.
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jacksondaleSep 10, 2025
Why are the displayed values higher than expected on my ProMinent DULCO turb C Accessories due to air bubbles in the sample water?
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  deborah56Sep 12, 2025
  If the displayed values are higher than expected due to air bubbles in the sample water, ensure the outlet bleed valve is open and not blocked. Create backpressure and install an air bubble trap, accessories, order number 1037790.
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Devin MaxwellSep 12, 2025
What to do if my ProMinent Accessories shows a 'Fault: Cuvette ultrasound transducer has no contact' message?
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  ataylorSep 12, 2025
  If you receive a 'Fault: Cuvette ultrasound transducer has no contact' message, rotate the cuvette slightly to improve contact. If the problem persists, exchange the cuvette.