TROUBLESHOOTING PRO-VISION® Video Systems
DVR-906M SYSTEM GUIDE
68 provisionusa.com
Web/Viewing Troubleshooting
Able to connect to the Wi-Fi but
cannot access the DVR web
interface.
The device is configured with and
incorrect IP.
Ensure that the network settings of the devices
Wi-Fi are set to DHCP rather than static IP.
The web path was entered incorrectly.
Ensure the LAN web address of 192.168.10.254
was entered.
The DVR’s Wi-Fi AP has DHCP
disabled.
On your device, enter a static IPv4 address of
192.168.10.100 mask of 255.255.255.0 and
then connect to the DVR and go to the Wi-Fi
settings and re-enable DHCP.
Can connect to DVR and view web
interface but it is not responsive and
will not display video.
The DVR is not actually connected
and the page you are viewing is an
offline stored version from a previous
connection.
Establish a connection to the DVR.
Can connect to DVR and view web
interface and everything seems to
work except live video display.
The browser does not support the
VLC® video viewing plugin.
Use a browser that supports the VLC® plugin
such as Microsoft® Internet Explorer®.
The VLC® video plugin is not installed
for the browser.
Download VLC® Media Player for your
computer from www.videolan.org and install it;
plugin for your browser (Microsoft® Internet
Explorer®) must be selected during the install.
The VLC® video plugin has not been
activated to allow network access to
view video.
Activate the plugin in your browser by going to
the Tools > Add-Ons section then find the
VLC® Plugin and active it.
The web interface is accessible but
some functions do not work
properly.
The browser on the device is
displaying a stored version of the web
page from a previous connection.
Refresh the browser and dump the stored
version by pressing Ctrl + F5 while on the DVR
web page.
Unable to view recorded videos
over Wi-Fi or LAN.
The device does not support video
playback or a suitable video player or
plugin is not installed.
For laptops, install the VLC® Plugin for Internet
Explorer®, for tablets/phones you must
download a video playback app from your app
store.
DVR Connection/WIFI Troubleshooting
DVR’s Wi-Fi is not visible.
DVR is not powered ON or booted up
fully.
Ensure the DVR is powered and booted, this
takes 30 seconds from the time the key is
turned on.
DVR’s Wi-Fi AP is disabled.
Connect a laptop to the DVR’s LAN port and
enter the DVR web menu to change settings or
re-enable the Wi-Fi AP.
DVR’s Wi-Fi AP is set to “Hidden
SSID.”
Connect a laptop to the DVR’s LAN port and
enter the DVR web menu to change settings or
make the Wi-Fi AP SSID visible.
DVR’s Wi-Fi is visible but device
does not allow it to connect.
Devices Wi-Fi is disabled.
Re-enable the WIFI on your smartphone, tablet,
or computer.
Wi-Fi signal goes in and out.
The signal strength of the Wi-Fi is
poor.
Relocate the vehicle, reposition the antennas on
the building and/or the vehicle.
Any time Wi-Fi settings are changed the Wi-Fi
must reboot for these changes to take effect.
If the DVR is rebooting, each time it will shut
down the Wi-Fi during the reboot.
Wi-Fi light on DVR goes on and
then back off.
Any time Wi-Fi settings are changed the Wi-Fi
must reboot for these changes to take effect.
If the DVR is rebooting, each time it will shut
down the Wi-Fi during the reboot.
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