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OBTAINING AN IP ADDRESS
Each device on a network - both a LAN or the Internet - has a specific IP address. This
address is what allows different devices on the network to communicate with each other. Your
QS-series DVR displays both of these addresses in the Network Information window. If
you were successful in connecting your DVR to the network using the Startup Wizard, or by
following the instructions on the Remote Networking Poster, you may have already written this
information down.
STEP 1. Using the mouse, click on the
Start button in the Control Bar to
open the Main Menu.
STEP 2. Select Information in the Main
Menu window.
STEP 3. Click on Network on the left
side of the menu.
STEP 4. Write down the series of
numbers to the right of IP address
(LAN), Default Gateway and IP
address (WAN).
LAN, or Local Area Network, refers to your network of computers within your home or office
which is connected to the Internet through your router. Use this number for accessing your
DVR from a computer on the same network, or when using a mobile device using the wireless
signal from your router. Please note that when you leave the area of this WiFi signal, you will
need to access your DVR using the WAN address.
WAN, or Wide Area Network, is another name for the Internet. If you are away from your
network, such as at home accessing your DVR at work, you will need to enter the WAN
address into the browser or mobile remote monitoring app to be able to view it.
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If you were unable to connect to your router,
open the Advance menu and select the
Network icon on the left of the menu. Make
sure that the radio button for Obtain an IP
address automatically is selected.
Click Apply before exiting and then return
to the information window to view the LAN
IP address. You can use this address in the
next steps to get your DVR connected to the
Internet.
If you are still unable to establish a connection, make certain that the network lights on the
Ethernet port on both the router and the DVR are lit. If not, it is likely that your Ethernet cord is
faulty and it should be replaced. You may also connect to a different port on the router as well.