2
4
3
5
6
9
8-10
OPTION 3: AT&T U-VERSE
®
2WIRE
®
ROUTERS
Please note that the following steps are unique to the 2Wire brand of routers used by AT&T
and they should not be attempted on other models. Rather, you should use Option 1 or 2.
STEP 1. On a computer connected to
the same router as the DVR, open a
web browser and enter the Gateway
(Router’s IP address) you obtained
in Part 1 into the browser window’s
address bar to open your router’s
Admin Screen.
STEP 2. Click on the Settings tab and
then Firewall. Once in Firewall,
click on Applications, Pinholes and
DMZ.
STEP 3. In the Select Your Computer
area locate your DVR’s IP address
and click on it.
STEP 4. Scroll down to select User
Defined.
STEP 5. Click on Add a new user-
defined application.
STEP 6. In the box labeled Application
Profile Name, enter DVR.
STEP 7. Ensure that TCP is selected.
STEP 8. Enter 80 in the From and To
boxes for Port (or Range).
STEP 9. Leave the next two boxes blank
to use the default settings.
STEP 10. Click on Add to List. Your
router will require you to log in to
accept the settings. If you have not
created your own password for your
router, it is the 10-digit System Key
printed on the label on your router
between the square brackets “[ ]”.
PICTURE 1-8
PICTURE 1-9
PICTURE 1-10
STEP 11. Once your settings have been confirmed, repeat Steps 8-10 twice more.
Enter 100 for the From and To ports the next time, and 9000 the last time.
STEP 12. Click on Back and then select DVR from the list of Applications. Clicking on
Add and then Save.
CONFIRMING THAT PORTS ARE OPENED
Whether you used UPnP or DMZ to open your ports, you should confirm that they have
been opened without being blocked by going to www.canyouseeme.org using a computer
connected to the same router as the DVR.
STEP 1. Enter “80” into the box labeled
“What Port?”
STEP 2. Click on the Check button
STEP 3. You should see a green
“Success” message.
If you get a red error message, you will need
to return to the DVR’s Network Settings
page and change the Web Port to 81, 83
or 85 and click Apply to save your changes.
The DVR will need to reboot to use the new
settings. You can then reattempt the check
by entering that new number in the Port field.
PICTURE 1-11
Browser - Windows Internet Explorer
Your IP: 81.919.622.24
What Port?
CanYouSeeMe.org - Open Port Check Tool
Check
This page will serve as a free utility for remotely verifying a port is open or closed. It will
be useful for users who wish to check to see if a server or ISP is blocking certain ports.
Success: I can see your service on
81.919.622.24 on port (80)
Your ISP is not blocking port 80
STEP 4. Repeat for ports 100 and 9000. If ports 100 and 9000 are blocked, then use a
number in that range (ie; 110, 9100, etc.)
This website will also display your Public IP address near the top of the page above the box
where you entered your port number. If your DVR was unable to provide you with a WAN
number, due to setup difficulties, this is that number. Use this number to access the DVR
using a web browser or your mobile device from outside of your local network (away from
the building in which your DVR is located). Please note that if you had to use a different port
number than 80 for the web port, you will have to add a colon (:) and that port number to the
end of the address shown. Example 82.919.622.24:81.
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