Why my Q-See DVR cannot find the hard disk drive?
If your Q-See DVR cannot find the hard disk drive, it may be due to the power adapter not providing enough power, or the adapter not getting enough power from the outlet. Another cause could be a connection problem; check the power and data cables on the HDD. The HDD might also be damaged and need replacement.
What to do if my Q-See QT426 DVR is not recording?
If you cannot record with your Q-See DVR, the HDD might not be formatted; format it manually. The record function might not be enabled or set up correctly; refer to Section 4.3 Record Configuration. Also, the HDD might be full, and the recycle function might not be enabled; refer to Section 4.3 Record Configuration and the Recycle Record Tab in the Record Menu. Finally, the HDD may be damaged and require replacement.
Why does my Q-See QT426 not start after connecting the power?
If your Q-See DVR does not start after connecting the power, the power adapter may be damaged or not providing enough power; please change the adapter. The DVR may also not be getting enough power from the outlet or surge protector it is attached to. There could also be a problem with the system board on the DVR.
What to do if Q-See Network video recorder starts and displays 'please wait' all the time?
If your Q-See Network video recorder displays 'please wait' continuously, it might be due to loose cable connections. Check the power and data cables of the hard drive to ensure they are securely connected. If the issue persists, try unplugging and plugging them back in. Alternatively, the system may be having trouble reading the hard drive. In this case, try reformatting or replacing the drive.
Why Q-See Network video recorder cannot find the hard disk drive?
If your Q-See Network video recorder isn't detecting the hard disk drive, it could be due to insufficient power from the power adapter or the outlet. Check the power and data cables on the HDD to ensure they are properly connected. If the issue persists, the HDD might be damaged and require replacement.
How to solve Codec installation error on Q-See Network video recorder in Vista and Win7?
If you're getting an error message on Vista or Win7 about a missing or uninstalled Codec while using your Q-See Network video recorder, try unchecking the box next to 'Use User Account Control (UAC) to help protect your computer'. Alternatively, try selecting 'Run as Administrator' to run the browser.
Why isn’t the mouse plugged into the front USB port working on my Q-See QT426?
The front USB port on your Q-See DVR is only for backup to a USB flash drive and does not support a USB mouse. Please use the USB port on the rear panel if using a mouse.
What to do if my Q-See QT426 DVR displays 'please wait' all the time?
If your Q-See DVR starts and displays 'please wait……' all the time, the hard drive power cable and/or data cable might not be securely connected. Check the cable connections to ensure they are secure; if it's still not working, unplug them and then plug them in again. Alternatively, the system might be having problems reading the hard drive; try reformatting the current drive or replacing it.
Why are no images displayed on my Q-See DVR channels?
If no images are displayed on some or all channels of your Q-See DVR, it could be due to a connection problem. Check the cables and ports of the camera and DVR. Another cause might be a camera problem; test the cameras by connecting them directly to a TV or a working port on the DVR. Finally, the video format (NTSC/PAL) of the DVR might be different from that of the cameras; if so, change the DVR video format.
Why isn’t the mouse working on the front USB port of my Q-See Network video recorder?
If the mouse plugged into the front USB port of your Q-See Network video recorder isn’t working, use the USB port on the rear panel instead.
General| Model | QT426 |
|---|---|
| Video Input | 4 BNC |
| Video Output | HDMI, VGA |
| Recording Resolution | 1080p |
| Storage Type | HDD |
| Maximum HDD Capacity | 6TB |
| Network Connectivity | Ethernet |
| Mobile Access | Yes |
| Audio Output | 1 RCA |
| Recording Mode | Continuous, Scheduled, Motion Detection |
| Remote Access | Yes |
| Remote Viewing | Yes |
| Compression | H.264 |
| Motion Detection | Yes |
| Operating System | Embedded Linux |
| Channel Support | 4 |
| Hard Drive Support | SATA |
| Audio Input | 1 RCA |
Safety guidelines for electrical installation and operation.
Precautions for handling during transport and storage.
Guidelines for proper installation of the DVR.
Requirements for service and repair personnel.
Recommended operating temperature and environmental conditions.
Guidance on using recommended accessories.
Conditions not covered by the product warranty.
Overview of the DVR's technology and intended applications.
Key features including compression, surveillance, recording, and backup.
DVR alarm input/output and scheduling capabilities.
Features for controlling PTZ cameras.
User management, rights, and access control.
Supported network protocols and connectivity options.
Step-by-step guide for installing a SATA hard drive.
Description of buttons and indicators on the DVR's front panel.
Description of connectors and ports on the DVR's rear panel.
Instructions for using the remote control and its buttons.
How to use the mouse for navigation and operations.
Procedures for powering the DVR on and off.
Process of logging into the DVR system with user credentials.
How to view live video feeds from connected cameras.
How to play back recorded video footage.
Settings for system, date, time, and DST.
Settings for live view display and camera color adjustment.
Settings for enabling and configuring video recording.
Setting up recording schedules for motion and alarms.
Settings for various alarm types including sensor, motion, video loss.
Configuring network settings like IP address, DNS, PPPoE, DDNS.
Managing user accounts, types, and access permissions.
Configuring Pan-Tilt-Zoom (PTZ) device settings.
Searching for recorded video by date and time.
Searching for recorded events based on type (motion, sensor).
Managing recorded files, including lock, unlock, and delete.
Backing up recorded data to USB flash drive or HDD.
Viewing hardware, firmware, and device information.
Detailed system information like hardware and firmware versions.
Reviewing recorded events based on selected date.
Checking system logs for user activity and operations.
Viewing current network parameters and status.
Checking details of currently connected online users.
Reviewing parameters for manual alarm triggers.
Managing hard disk drives, including formatting.
Accessing the DVR over a local network.
Methods for setting up remote access (DHCP, Static IP, PPPoE, DDNS).
Configuring router ports for remote DVR access.
Configuring browser settings for remote DVR access.
How to connect and use the DVR via browser.
Remotely playing back recorded video and performing backups.
Remotely configuring DVR settings.
Accessing DVR from Windows Mobile Pro phones.
Accessing DVR from Symbian phones.
Accessing DVR via SuperCam software on iPhones.
DVR compression format and parameters.
Video input, output, resolution, and frame rate specifications.
Audio input/output specifications.
Alarm input and output specifications.
Supported storage modes and disk types.
Network and communication interface specifications.
PTZ and remote control support.
Disk type and capacity specifications.
Voltage and working temperature specifications.
Troubleshooting power-on issues.
Troubleshooting display output issues.
Troubleshooting missing camera images.
Troubleshooting issues with the DVR not detecting the HDD.
Troubleshooting recording failures.
Troubleshooting mouse connectivity and functionality.
Troubleshooting system hang-up issues.
Clarification on front USB port usage.
Instructions for inputting passwords and numbers.
Steps to upgrade DVR firmware via USB.
Troubleshooting menu display issues.
Troubleshooting TV output issues.
PC requirements for remote client access.
PC requirements for 16-channel remote access.
List of tested compatible USB drive brands and capacities.
To Next Page
