What to do if Qfinder Pro or myQNAPcloud unable to locate the QNAP Storage during QTS installation?
If Qfinder Pro or myQNAPcloud can't locate your QNAP Storage during QTS installation, it might be due to faulty drives or data. To resolve this, power off the NAS, remove all drives, power it back on, locate the NAS using Qfinder Pro or myQNAPcloud, reinsert the drives, and then proceed with the QTS installation.
How to hot-swap failed drives in QNAP Storage?
To hot-swap failed drives: 1. Log on to QTS. 2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD. 3. Locate the failed drive. 4. Prepare a new hard drive. 5. Remove the failed drive. 6. Wait for 20 seconds or until the device beeps twice. 7. Remove the failed drive from the drive tray. 8. Insert the new drive into the drive tray. 9. Install the new drive. 10. Verify the status is Rebuilding.
General| Model | TS-AI642 |
|---|---|
| CPU Architecture | 64-bit ARM |
| M.2 Slot | 2 x M.2 2280 PCIe Gen3 x1 |
| SSD Cache Acceleration Support | Yes |
| 2.5 Gigabit Ethernet Port | 2 |
| 10 Gigabit Ethernet Port | 0 |
| USB 3.2 Gen 1 port | 2 |
| Form Factor | Tower |
| Weight (Net) | 3.1 kg |
| RAID Support | RAID 0, 1, 5, 6, 10, JBOD, Single |
| Maximum Memory | 8 GB |
| Drive Bay | 6 x 3.5-inch SATA 6Gb/s |
| Drive Compatibility | 3.5-inch SATA hard disk drives, 2.5-inch SATA hard disk drives |
| PCIe Slot | 1 x PCIe Gen3 x2 |
| USB 3.2 Gen 2 (10Gbps) port | 0 |
| USB 2.0 | 0 |
| HDMI Output | 1 x HDMI 2.0 |
| LED Indicators | Status, LAN, USB, HDD |
| Buttons | Power, Reset |
| Operating Temperature | 0 - 40 °C (32 - 104 °F) |
| Relative Humidity | 5 - 95% RH (non-condensing) |
| Power Supply Unit | 100-240V |
| Fan | 1 x 120mm |
| Operating System | QTS |
| System Memory | 8 GB |
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