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QOLSYS IQ PANEL - User Manual

QOLSYS IQ PANEL
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ABOUT THIS DOCUMENT
This document describes the user interface and controls for the Qolsys IQ
Panel, a “Smart home” control and automation system. Within these pages
you will find how to enable and simplify home security, home control, energy
management, home healthcare, and other services. The IQ Panel uses
wireless technology to communicate with a broad set of wireless peripherals
and sensors, and can also communicate with your security and home control
providers monitoring and safety systems, your smart phone and remote
access from your personal computer. If you have questions about the use,
features, or any aspect of this product, please consult your security and home
control dealer or visit http://Qolsys.com.
Document#: IQPANEL-UM-11-15
Revision Date: 11/23/15
Software Version: 1.5.1
Qolsys Part #: QS-9004-VRZ
QS-9004-VRZ (Verizon CDMA)
QS9014-840-00-00 (Verizon CDMA)
QS9014-840-00-02 (AT&T HSPA)
QS9014-124-00-04 (Rogers HSPA)
QS9014-484-00-06 (Telefonica HSPA)
Qolsys Inc. proprietary.
Reproduction without permission is not permitted.
CERTIFICATION
Conforms to UL Std. 1023, 985 & 1635
Certified to ULC Std. C1023 & S545
USER MANUAL

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Questions and Answers

  • M
    Marcus SmithAug 17, 2025
    How to reboot QOLSYS Touchscreen panel?
    • J
      joneskimberlyAug 17, 2025
      If your QOLSYS Touchscreen panel is acting up, you can often fix it by restarting the system. Just go to 'Settings', enter the installer code, then select 'Panel Reboot', and wait for the panel to restart.
  • A
    Amy WrightAug 19, 2025
    What to do if my QOLSYS Touchscreen is frozen?
    • M
      Matthew SharpAug 19, 2025
      If your QOLSYS Touchscreen panel is frozen or having serious issues, you can force it to restart. Press and hold the 'Home' button for 30 seconds to reset the software.
  • M
    Marvin RileyAug 22, 2025
    How to manually update QOLSYS Touchscreen software via Wi-Fi?
    • J
      jason46Aug 22, 2025
      To manually update your QOLSYS Touchscreen software using Wi-Fi, first, ensure you're connected to a Wi-Fi network. Then, tap 'Settings' and enter your installer code. Next, tap 'Installation', then 'Upgrade Software'. Tap 'Patch Tag', enter the code for the new software, and finally, tap 'Upgrade using Network' and follow the on-screen instructions.
  • G
    Gregory RussellAug 25, 2025
    How to update QOLSYS Touchscreen software via SD card?
    • C
      crystalroseAug 26, 2025
      To update your QOLSYS Touchscreen software using an SD card: 1. Get an SD card with at least 1GB of free space. 2. Log in to Dealers.Qolsys.com and find the software update on the 'Downloads' page. 3. Save the file to your SD card. 4. Insert the SD card into the slot on the back left of the panel. 5. Touch 'Settings' and enter your installer code. 6. Touch 'Installation'. 7. Touch 'Upgrade Software'. 8. Touch 'Upgrade via SD Card' and follow the prompts.
  • C
    caseyvasquezAug 27, 2025
    What to do when moving the QOLSYS Touchscreen panel?
    • P
      Patricia SandersAug 28, 2025
      When moving your QOLSYS Touchscreen panel, make sure the battery has enough charge to keep it running while it’s unplugged from A/C power. If the battery is low, shut down the panel’s operating system before disconnecting it from the power supply. You can do this by going to 'Settings', entering the installer code, and selecting 'Shut down'.
  • S
    stephaniehubbardAug 30, 2025
    How to do a software update using Wi-Fi on QOLSYS Touchscreen?
    • L
      Linda MirandaAug 31, 2025
      To update your QOLSYS Touchscreen software using Wi-Fi: 1. Make sure your panel is connected to Wi-Fi. 2. Go to 'Settings' (enter your installer code, which is 1111 by default). 3. Touch 'Installation'. 4. Touch 'Upgrade Software'. 5. Touch 'Upgrade Using Network'. The IQ Panel will then check for the latest software. If it's already up to date, a confirmation message will appear. If an update is available, the panel will download it automatically. Once the download is complete, you'll be prompted to restart the panel to install the software. Touch 'okay,' and your panel will install the update and restart automatically.
  • G
    gbrownSep 2, 2025
    How to power down QOLSYS Touchscreen?
    • T
      Tracy MyersSep 2, 2025
      To safely power down your QOLSYS Touchscreen: 1. Select 'Settings' from the home screen. 2. Enter the installer or master code. 3. Select 'Power Down'. Important: Failure to perform these steps in the proper sequence may result in data corruption and/or panel failure. If you need to move the panel, it is safe to unplug the power supply while leaving the battery plugged in.
  • T
    tkingSep 5, 2025
    What to do if QOLSYS Touchscreen hard reboot?
    • S
      samueldixonSep 5, 2025
      If your QOLSYS Touchscreen panel is frozen or experiencing serious issues that you can't resolve, you can force a reset by pressing and holding the 'Home' button for 30 seconds. Important: This should only be used when absolutely necessary, as it may result in data corruption or panel failure.
  • W
    William GonzalezSep 7, 2025
    How to set up automatic software updates on QOLSYS Touchscreen?
    • G
      Gregory DillonSep 8, 2025
      To enable automatic software updates on your QOLSYS Touchscreen: 1. Touch 'Settings'. 2. Enter the Installer code (default is 1111). 3. Touch 'Installation'. 4. Touch 'Upgrade Software'. Make sure the 'Automatic Updates' button is checked. You can also change the update interval by selecting 'Automatic Upgrade Interval'.
  • R
    Ryan WattsSep 12, 2025
    How to reboot QOLSYS IQ PANEL Control Panel?
    • B
      Barbara MasonSep 12, 2025
      To reboot your QOLSYS Control Panel, follow these steps: 1. From the home screen, select “Settings”. 2. Enter the installer or master code. 3. Select “Panel Reboot”. 4. Wait for the panel to restart.

Summary

IQ Panel Hardware Components

Front Panel Layout

Details the components visible on the front of the IQ Panel, including camera, screen, and buttons.

Back Panel Features

Describes the components located on the back of the IQ Panel, such as mounting holes and ports.

Home Screen Interface Navigation

Home Screen Layout and Sections

Explains the three main sections of the home screen: header, primary interface, and footer.

Status Bar and Indicators

Status Bar Color Codes

Explains the color coding of the header bar based on system status (Ready, Not Ready, Armed).

Emergency Button Operation

Activating Emergency Services

Explains how to use the '+' emergency button to access police, fire, and auxiliary alarms.

Emergency Type Selection and Siren

Guides users on selecting emergency types and silencing the siren for fire/auxiliary alarms.

Canceling Emergency Requests

Details the process for canceling an accidental emergency activation, requiring a user code.

Alarm Events and Communication

Types of Alarm Events

Describes how Police, Fire, and Auxiliary alarms are triggered and activate Two-Way Voice.

Handling False Alarms

Provides guidance on disarming the system and communicating with monitoring agents during false alarms.

Emergency Panic Button Details

Panic Button Activation and Response

Details how triggering Police, Fire, or Auxiliary panic buttons initiates specific alarm responses.

System Arming and Bypass Procedures

Arming Modes: Stay vs. Away

Explains the differences between 'Stay' and 'Away' arming modes and their sensor activation.

Sensor Bypass Functionality

Describes how to bypass individual sensors to arm the system with open points.

System Disarming and Quick Exit

Disarming the System

Explains how to disarm the panel using a user code, including delay countdowns.

Quick Exit Functionality

Describes the 'Quick Exit' feature for temporary door access while the system is armed.

Camera App Features and Usage

Status and Alerts Management

Home Control System Management

Controlling Home Automation Devices

Describes how to manage thermostats, smart sockets, door locks, lights, and other connected devices.

Activity Monitoring Features

Photo Frame Customization and Use

Adding Photos to the Photo Frame

Sound Settings and Volume Control

System Settings Access and Security

Security Codes Management

Covers the need for a Master Code and details on the default master code.

General System Settings Configuration

Wireless Network Configuration

User Management and Code Types

Adding and Managing Users

Explains how to add, edit, or delete user codes and manage access levels.

System Testing Procedures

Performing System Tests

Details various tests like Wi-Fi, Sensor, Cellular, and Panel tests for system upkeep.

Editing Sensor Properties

Panel Reboot Procedure

Contacting Your Service Provider

QOLSYS IQ PANEL Specifications

General IconGeneral
Display7-inch touchscreen
Resolution1024 x 600
CommunicationWi-Fi, Cellular
SensorsBuilt-in Accelerometer
Voice ControlYes (Amazon Alexa, Google Assistant)
Z-WaveYes (Z-Wave Plus)
BluetoothYes
Battery BackupRechargeable lithium-ion battery
Siren85dB internal siren
Wireless ConnectivityWi-Fi, Z-Wave, Bluetooth
SecurityEncrypted Sensors, Tamper Detection

Videos

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