Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the Online
Services menu:
• Ping server
Establishes a connection and checks whether the server answers to a 'ping' command.
This test:
- Validates connection parameters (see Connection Settings on page 170).
- Indicates that the server can be contacted.
• Test server
Establishes a connection and tests the communication dialog with the server. This
test indicates that transactions can be held normally.
Test server is a bandwidth test and should only be undertaken after
a request from Customer Service.
How to Test the Connection to Online Services
To ping the server
1. As a user:
Press and select the path: Online Services Ping server
2. Or, as supervisor (see How to Log in as Supervisor on page 144):
Press and select the path: Online Services Ping server
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Online Services