Weighing Problems11.3
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct the
problem.
Display _g indicates a weighing error. When this weighing error
occurs on the home screen, the Standard Weighing type is
automatically selected if the Automatic Weight Detection is
activated, see How to Activate the Automatic Weight Detection on
the WP on page 158.
You have to check the weighing device as follows.
ActionsPossible causes
See the weighing type selection procedures
in Choosing a Weighing Type on page 64.
The weighing device is not selected.
Use a solid and steady table:
• Away from any door
• Away from any fan.
There are vibrations or air drafts in the
weighing area.
Clear the weighing zone and re-zero the
Weighing Platform (see Weighing Settings
on page 157).
Something is touching or laying on the
Weighing Platform.
See the weighing platform zeroing proced-
ures in Weighing Settings on page 157.
The Weighing Platform zero is not correct.
1. Press [OK] to clear the error message.
2. Press the [Rate] key and select a rate
class that can accommodate the weight
of the package. (Example: select Prior-
ity if the rate you had been using was
First Class).
3. Press lightly on the Weigh Platform to
establish the weight and postage with
the new rate.
You have placed a package on the platform
that is too heavy for the rate selected.
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| Page 218 | Jul-31-2018 12:32 |
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