Troubleshooting
LF-100 User Guide 41
Fix
Check if sensors are powered up and plugged correctly into the black sensor box. Then Retry.
If you do not want to keep the sensors activated, click Ignore.
Error: plotter not found
Cause
The plotter might be switched off or not properly connected.
Fix
Make sure the plotter is turned on and properly connected.
In case it is turned off, please turn the plotter on and then press button 2 on control panel and
wait until the display will show “READY” as status. Then press retry on the popup window.
Last job not found
Cause
You will get this error when you try to open the last job when you run Cutting Manager for the
first time after the installation.
Fix
Choose your file through “Open PDF”.
Please forward the media to the next black-mark
Cause
The starting Y position of the cut is a negative value (you can see coordinates on plotter’s
display when you move the media with arrows). Keep in mind also the offset influences the
starting position of the cut. So, if you start the cut at Y coordinates 0, while you have an offset
Y value of -10, you will still get this error.
This error might happen when the media has been just loaded.
Fix
Move to the next black-mark. If it is not enough, forward until you have reached Y coordinate
value greater than 0.
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