Troubleshooting
LF-100 User Guide 42
Please forward the media to reach a positive Y value shown
on the plotter’s display
Cause
The starting Y position of the cut is a negative value (you can see coordinates on plotter’s
display when you move the media with arrows).
This error might happen when the media has been just loaded.
Fix
Move forward until you have reached positive Y coordinates.
Error after opening a .pdf file
Cause
• The anti-virus doesn’t allow the software to open the file.
• The file is loaded from a server web or a remote disk. This may create issues sometimes.
• The file is not properly built.
Fix
• Add the cutting manager to your anti-virus white-list.
• Move your file to your computer.
• The cutting file must contain only:
The contours lines
The Black-Mark, in case of Black-Mark mode cutting
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