R
amsond
Instruction Manual for CT 416 and 518 D & DX Series
© Copyright RAMSOND Corporation 2007 – All rights protected. Unauthorized reproduction, in part or whole prohibited.
®
1 YEAR LIMITED WARRANTY
Ramsond Corporation warrants that this product is free from defect or workmanship for a period
of 1 year from the date of purchase, subject to the limitations contained herein. In the event of
product failure or malfunction, return this product in person or by courier to:
Ramsond Corporation
WPC Service Department
4051 Haggerty Road
West Bloomfield, Michigan 48323
Tel: (248) 363-8302
Fax: (248) 363-7834
You must include the following to receive warranty service:
1. Proof of purchase.
2. Description of the fault or problem
3. $20 Handling fee (check, money order)
4. Return Shipping Label (prepaid) for returning the repaired/replaced product to the
customer
The faulty/defective product component will then be repaired or replaced (at our option). The
repaired/replaced component shall then be returned to the purchaser. The purchaser shall be
responsible for all shipping and handling costs of sending the defective/faulty item to us, as well
as all shipping and handling costs of returning the repaired/replaced to the customer. Any
import/export costs, such as brokerage fees, taxes, customs or duties are the responsibility of the
customer. Certain items which are subject to normal wear and tear are specifically excluded from
this warranty (e.g. consumables, tips, etc). Please allow up to 30 days from date that we receive
the unit for repair/replacement. In the event that we are not able to repair the product, we will
replace the product with same or similar unit. In the event that the model is not available, we will
replace the machine with an existing model with same or better characteristics and quality. We
shall not be responsible for faulty installation, operation or maintenance of the product and as
such we recommend installation, assembly, repair and maintenance only by certified and
qualified professionals. We reserve the right to require proof of same before honoring any parts
warranty replacement/repair. Damage resulting from failure to use the product in a manner
consistent with our recommendations shall render the limited warranty void. This limited
warranty specifically excludes any consequential and/or incidental damages. Although we may
provide technical assistance via telephone or email to the customer, it is virtually impossible to
troubleshoot all matters via telephone or remote assistance. As such, the offering by us of any
technical assistance is made without any warranty or guarantee and provided on “as is” basis. It
is the responsibility of each purchaser to determine whether any particular product is compliant
with and permissible for use pursuant to the applicable rules, codes and/or regulations, if any,
and suitable for particular use and operation. We make no representations or warranties
whatsoever concerning the suitability of any merchandise for a particular use or purpose. The
details, specification and information provided herein are the full and complete information and
data available with respect to each product. Do not assume the existence of any fact, data or
information that is not expressly stated herein. We only warrant the information contained herein.
If you purchase under certain assumptions which are not expressly stated herein, you purchase
at your own risk and without recourse to us. We reserve the right to make slight modifications
necessary to the merchandise for product improvement. We may carry this product in colors other
than the colors displayed herein. As such, we will ship according to color availability.
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