Savingcrashlogs
Ifyoue
xperienceproblemswithyourdisplayitisrecommendedthatyou
savedisplaycrashlogstomemorycardforfuturereference.
Y oumayberequestedtosavecrashlogswhencontactingtechnicalsupport
itisadvisablethatyousavecrashlogsbeforeperformingaresetofyour
display.
1.Insertamemorycardintoyourcardreader.
2.Select[Settings]fromtheHomescreen..
3.Selectthe[Network]tab.
4.Select[Diagnostics].
5.Select[Savelogs(#)]tosavelogsfromthecurrentdisplay,or
6.Select[Savecrashlogsfromalldisplays]tosavelogsfromalldisplays
onthenetwork.
7.Select[OK].
16.4GNSS(GPS)troubleshooting
ProblemswiththeGNSS(GPS)andtheirpossiblecausesandsolutionsare
describedhere.Y ourpositionfixcoordinatesaredisplayedinthestatusarea
locatedinthetopleftcorneroftheHomescreen.
Note:
Y ourproductincludesaninternalGNSS(GPS)receiverthatrequiresand
externalantennatooperatecorrectly.
Nopositionfix
P
ossiblecausesPossiblesolutions
Noe
xternalGNSS
(GPS)antenna
connected.
Whenusingyourproduct’sinternalGNSS(GPS)
receiveranexternalantennasuchastheGA150
mustbeconnectedtoenableapositionfixtobe
obtained.
InternalGNSS(GPS)
receiverdisabled.
Whenusingyourproduct’
sinternalGNSS(GPS)
receiver,ensurethatitisenabledintherelevant
settingsmenu.
Toaccesstherelevantmenu,selectthestatusarea
locatedinthetopleftcorneroftheHomescreen
andselect[Satellites]andthenselectthe[Settings]
tab,locatetheInternalGPSoptionandensureitis
enabled.
ExternalGNSS(GPS)
antennaconnection
fault.
Whenusingyourproduct’sinternalGNSS(GPS)
receiver,ensurethattheconnectiontoitsexternal
antennaissecureandthatthecablingisfreefrom
damage.
ExternalGNSS(GPS)
receiverconnection
fault.
WhenusinganexternalGNSS(GPS)receiver,
ensurethatconnectionsaresecureandthatthe
cablingisfreefromdamage.
ExternalGNSS
(GPS)receiveror
antennalocation
(e.g.:installed
belowdecksor
incloseproximity
toequipment
whichmaycause
interference).
EnsuretheGNSS(GPS)receiverorantennahasa
clearunobstructedviewofthesky.
Refertothedocumentationsuppliedwithyour
externalreceiver/antennaandensurelocation
requirementshavebeenadheredto.
Geographic
locationor
prevailingconditions
preventingsatellite
fix.
Checkperiodicallytoseeifafixisobtainedinbetter
conditionsoranothergeographiclocation.
T roubleshooting
65