11.1Raymarinecustomersupport
Raymarineprovidesacomprehensivecustomersupportservice.
YoucancontactcustomersupportthroughtheRaymarinewebsite,
telephoneandemail.Ifyouareunabletoresolveaproblem,please
useanyofthesefacilitiestoobtainadditionalhelp.
Websupport
Pleasevisitthecustomersupportareaofourwebsiteat:
www.raymarine.com
ThiscontainsFrequentlyAskedQuestions,servicinginformation,
e-mailaccesstotheRaymarineTechnicalSupportDepartmentand
detailsofworldwideRaymarineagents.
Telephoneandemailsupport
IntheUSA:
•Tel:+16033247900
•TollFree:+18005395539
•Email:Raymarine@custhelp.com
IntheUK,Europe,theMiddleEast,orFarEast:
•Tel:+44(0)1329246777
•Email:ukproduct.support@raymarine.com
Productinformation
Ifyouneedtorequestservice,pleasehavethefollowinginformation
tohand:
•Productname.
•Productidentity.
•Serialnumber.
•Softwareapplicationversion.
Youcanobtainthisproductinformationusingthemenuswithinyour
product.
11.2Checkingthesoftwareversion
Dependingontheinstrumentdisplayvariantfollowthestepsbelow
toidentifythesoftwareversionofyourunit.
Duringnormaloperation:
1.i50Depth—PressandholdtheDepthandAlarmbuttons
simultaneouslyfor4seconds.
2.i50Speed—PressandholdtheSpeedandTripbuttons
simultaneouslyfor4seconds.
3.i50Tridata—PressandholdtheDepthandSpeedbuttons
simultaneouslyfor4seconds.
Thesoftwareversionwillbedisplayedonthescreen.
58i50