11.1Raymarinecustomersupport
Raymarineprovidesacomprehensivecustomersupportservice.
YoucancontactcustomersupportthroughtheRaymarine
website,telephoneandemail.Ifyouareunabletoresolvea
problem,pleaseuseanyofthesefacilitiestoobtainadditional
help.
Websupport
Pleasevisitthecustomersupportareaofourwebsiteat:
www.raymarine.com
ThiscontainsFrequentlyAskedQuestions,servicinginformation,
e-mailaccesstotheRaymarineT echnicalSupportDepartment
anddetailsofworldwideRaymarineagents.
Telephoneandemailsupport
IntheUSA:
•Tel:+16033247900
•TollFree:+18005395539
•Email:Raymarine@custhelp.com
IntheUK,Europe,theMiddleEast,orFarEast:
•Tel:+44(0)1329246777
•Email:ukproduct.support@raymarine.com
Productinformation
Ifyouneedtorequestservice,pleasehavethefollowing
informationtohand:
•Productname.
•Productidentity.
•Serialnumber.
•Softwareapplicationversion.
Youcanobtainthisproductinformationusingthemenuswithin
yourproduct.
11.2Checkingthesoftwareversion
Followthestepsbelowtoidentifythesoftwareversionofyour
unit.
Duringnormaloperation:
1.PressandholdtheDisplay(Power)andTrue/Appbuttons
simultaneouslyfor4seconds.
Thesoftwareversionwillbedisplayedonthescreen.
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