Q3. Scanner is connected, but the barcode can not be uploaded to
my phone/tablet/PC.
The scanner is in storage mode. All decoded barcodes are stored in
the buffer of scanner.
Please scan the setting code “Instant Upload Mode”on page 15.
Q4. Some barcodes can not be read, why?
A. Incomplete and unclear barcodes might not be read.
B. It is possible that the setting is off by default for some barcode
types which are not commonly used. You need activate a specific
barcode type （on page 23）to get it working. Please feel free to
contact our Customer Service Team for further assistance if you don't
know the exact type of barcode that you are referring to.
Q5. Why does scanner not read the barcode exactly. When I use
the scanner to read a barcode of an item, I get a different result
from the barcode itself.
Example 1, There are two separate barcodes together. It scanned
the first 12 digits in the barcode but not the last five.
Solution：Please scan setting code “UPCA 2/5 Extra Code -ON”on
page 25.
Example 2, The original barcode is “abc12345”， the scanning
result is “+A+B+C+D12348”，insert “+” between characters.
Solution：Please scan the setting code “
Code 39 Full ASCII-ON
”
on page 28.
Example 3, Scan Codabar barcode.The original barcode is
“123456”, but the scanning result is “A123456A” or
“ A123456B “.
Solution: Please scan the setting code “Output Start&Stop
Digit- OFF”on page 29.
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