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Red Sea MAX
Warranty
Red Sea Aquarium Products Limited Warranty.
The limited warranty sets forth all Red Sea Fish Pharm Ltd (Red Sea) responsibilities
regarding this product. There are no other express or implied warranties from
Red Sea.
Red Sea warrants your product against defects in materials and workmanship for a
period of 12 months, valid from the date of original purchase and will repair this
product free of charge (not including shipping costs) with new/rebuilt parts. Damage
to the aquarium glass or to the florescent tubes is not included. The precondition for
the warranty is that the stipulated set-up routine is observed. In the event that a
problem develops with this product during or after the warranty period, contact your
local dealer or Red Sea (at the company address indicated) for details of your nearest
authorized service center.
The warranty is extended only to the original purchaser. Proof of date of purchase will
be required before warranty performance is rendered. This warranty only covers failures
due to defects in materials or workmanship which occur during normal use. It does
not cover damage which occurs in shipment or failures which result from misuse,
abuse, neglect, improper installation, operation, mishandling, misapplication, alteration,
modification or service by anyone other than an authorized Red Sea service center.
Red Sea shall not be liable for incidental or consequential damages resulting from the
use of this product, or arising out of any breach of this warranty. All express and
implied warranties, including the warranties of saleability and fitness for particular
purpose, are limited to the applicable warranty period set forth above.
These statements do not affect the statutory rights of the consumer.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the above exclusion
or limitations may not apply.
USA
Q The power heads are running but no water is passing
through them.
A This can be due to two reasons:
1. Airlock. During setup, small pockets of air (airlocks)
can get trapped inside the impellor chamber of the
powerhead, causing it to spin freely without pumping
any water.
REMEDY:
a. Carefully remove each powerhead from the glass
partition to which its attached
b. Invert the powerhead body inside the water of the
chamber. Shake it gently to release the airlock
2. Inlet tube blockage. One of the corners of the bio
media mesh bag has got sucked into the inlet of the
powerhead and is blocking it.
REMEDY:
Push the bio media bag down so that its corners
away from the powerhead inlet.
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