What to do if my ReliOn Blood Glucose Meter is damaged or shows an error code?
If your ReliOn Blood Glucose Meter displays an error code or appears damaged, contact Customer Service at 800.631.0076 for assistance.
How to fix out-of-range control solution test result on ReliOn Micro Blood Glucose Meter?
If the control solution test result is out-of-range for your ReliOn Blood Glucose Meter, try the test again. Ensure you insert a test strip and press the button for control solution mode until “CONT” appears on the screen. Also, make sure that test strips and control solutions are not past their expiration date and were at room temperature (72-82°F (22-28°C)) when used. Check that the code on the test strip bottle matches the code on the meter screen.
What to do if the control solution test result is out-of-range for ReliOn Micro?
If the control solution test result is out-of-range for your ReliOn Blood Glucose Meter, first, repeat the test. Ensure you insert a test strip and activate control solution mode by pressing the button until “CONT” appears on the screen. Also, confirm that the test strips and control solutions haven't expired—check the expiration date on the bottle. Verify the control solutions are at room temperature. Finally, ensure the code on the test strip bottle matches the code displayed on the meter screen; if not, use a new bottle of test strips.
What to do if ReliOn Micro Blood Glucose Meter is damaged or shows an error code?
If your ReliOn Blood Glucose Meter displays an error code or is damaged, contact Customer Service at 855.776.0662.
What to do if ReliOn Micro Blood Glucose Meter control solution test result is out-of-range?
If your ReliOn Blood Glucose Meter's control solution test result is out-of-range, try the following: * Repeat the test, ensuring a test strip is properly inserted and the device is in control solution mode ('CONT' should appear on the screen). * Verify that neither the test strips nor the control solutions have expired. * Ensure the test strip is fully inserted into the port. * If needed, allow solutions to reach room temperature before testing. * Try a new bottle of test strips and retest.
General| Brand | ReliOn |
|---|---|
| Model | Micro |
| Category | Blood Glucose Meter |
| Language | English |
Lists the components that come with the ReliOn® micro system.
Details the top and bottom views of the blood glucose meter, including buttons and ports.
Explains the meaning of display symbols and units of measurement (mg/dL vs mmol/L).
Details the test strip bottle information and how to use the test strip correctly.
Covers precautions, notes on power saving, replacement, and safety warnings for batteries.
Guides on removing and attaching colored faceplates to customize the meter.
Lists the initial default settings for audible beep volume and average display.
Outlines the fundamental steps for setting up the blood glucose meter.
Explains when the beep sounds and how to adjust its volume level.
Guides on how to set or adjust the year on the meter.
Details test averaging choices (7, 14, 30 days) and exclusions from averages.
Stresses using only compatible meter and test strips for control tests.
Lists common issues and their corresponding solutions for control solution tests.
Details initial steps for preparing the lancing device, including cap removal.
Guides on washing hands, positioning arm, and selecting a fingertip site.
Explains inserting the test strip and verifying meter symbols.
Describes the test result display, countdown, and recording in a logbook.
Explains how to attach flags like Before-meal, After-meal, Control, or Delete.
Covers important information and scenarios for alternate site blood glucose testing.
Guides on choosing and cleaning a suitable site on the palm.
Explains inserting the lancet and cocking the device for AST.
Details crucial checks for AST accuracy and when to repeat tests.
Outlines prerequisites and guidelines for comparing meter results to laboratory findings.
Explains the initial step to access stored test results.
Guides on preparing the meter for complete memory deletion.
Explains common error indicators like "Lo," "Hi," low battery, and temperature warnings.
Details error codes E-0, E-1, E-2, and E-5 related to battery, temperature, and faults.
Explains error codes E-6 and E-7 for test strip and blood sample problems.
Discusses the code number display and its importance for accurate testing.
Shows meter displays for control solution application and test results.
Explains the display when test averaging data is unavailable.
Lists detailed technical specifications for the blood glucose meter.
Warns about medications, oxygen therapy, and dehydration affecting test results.
Advises on proper meter handling and warns against touching the thermosenor.
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