What to do if my ReliOn Blood Glucose Meter is damaged or shows an error code?
If your ReliOn Blood Glucose Meter displays an error code or appears damaged, contact Customer Service at 800.631.0076 for assistance.
How to fix out-of-range control solution test result on ReliOn Micro Blood Glucose Meter?
If the control solution test result is out-of-range for your ReliOn Blood Glucose Meter, try the test again. Ensure you insert a test strip and press the button for control solution mode until “CONT” appears on the screen. Also, make sure that test strips and control solutions are not past their expiration date and were at room temperature (72-82°F (22-28°C)) when used. Check that the code on the test strip bottle matches the code on the meter screen.
What to do if the control solution test result is out-of-range for ReliOn Micro?
If the control solution test result is out-of-range for your ReliOn Blood Glucose Meter, first, repeat the test. Ensure you insert a test strip and activate control solution mode by pressing the button until “CONT” appears on the screen. Also, confirm that the test strips and control solutions haven't expired—check the expiration date on the bottle. Verify the control solutions are at room temperature. Finally, ensure the code on the test strip bottle matches the code displayed on the meter screen; if not, use a new bottle of test strips.
What to do if ReliOn Micro Blood Glucose Meter is damaged or shows an error code?
If your ReliOn Blood Glucose Meter displays an error code or is damaged, contact Customer Service at 855.776.0662.
What to do if ReliOn Micro Blood Glucose Meter control solution test result is out-of-range?
If your ReliOn Blood Glucose Meter's control solution test result is out-of-range, try the following: * Repeat the test, ensuring a test strip is properly inserted and the device is in control solution mode ('CONT' should appear on the screen). * Verify that neither the test strips nor the control solutions have expired. * Ensure the test strip is fully inserted into the port. * If needed, allow solutions to reach room temperature before testing. * Try a new bottle of test strips and retest.
General| Brand | ReliOn |
|---|---|
| Model | Micro |
| Category | Blood Glucose Meter |
| Language | English |
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