32
Meter Maintenance and Troubleshooting
8
(The error code and Err will
alternate on the display.)
Not enough blood or control solution
was drawn into the test strip for
measurement or was applied after the
test had started.
Discard the test strip and repeat the
blood glucose or control test.
(The error code and Err will
alternate on the display.)
Blood or control solution was applied
to the test strip before the flashing
drop symbol appeared on the display.
Discard the test strip and repeat the
blood glucose or control test.
(The error code and Err will
alternate on the display.)
An electronic error occurred.
Remove the batteries, press and hold
either meter button for at least 2
seconds, and reinsert the batteries.
Perform a blood glucose or control test.
(The error code and Err will
alternate on the display.)
The temperature is above or below the
proper range for the system.
Refer to the test strip package insert
for system operating conditions. Move
to an area with the appropriate
conditions and repeat the blood
glucose or control test. Do not
artificially heat or cool the meter.
(The error code and Err will
alternate on the display.)
The batteries may be out of power.
Turn the meter back on. If you are in a
cold environment, move to a
location with a more moderate
temperature and retest. If the
message continues to appear after
several attempts, replace the batteries.
If the message reappears after the
batteries have been replaced, remove
the batteries, press and hold either
meter button for at least 2 seconds,
then reinsert the batteries.
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