Troubleshooting
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Troubleshooting
Updating Firmware
Please note that we only recommend updating your firmware if you
experience issues with your camera.
Installing incorrect firmware can damage your device. Identify the correct
firmware for your camera by following the prompts on the rexingusa.com
firmware portal.
To update your camera’s firmware:
1. Format the memory card using the Format function (See: Page 21).
2. On a computer, visit the firmware section of www.rexingusa.com and
follow the prompts to locate the correct firmware for your camera.
3. Download the firmware zip file to your computer.
4. Unzip the file.
5. Move the resulting file (.bin) to the root of your memory card.
6. Safely eject card from computer, then insert into your unpowered camera.
7. Turn the camera on by connecting to a power source.
8. The camera will update automatically. The screen will stay off but the
status light will stay on for up to 1 minute while the firmware updates.
9. After updating, format the memory card once more. Failure to do this will
result in the camera attempting to update the firmware every time it’s
powered on.
10. After formatting, use the Power button to reboot the camera. Do not
disconnect the camera from the power source.
11. Upon reboot, you may disconnect your camera from power.
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