When You Cannot Make Copies As Wanted
17
2
❖ Duplex (Type 2 only)
Problem Cause Solution
Cannot print in duplex
mode.
You may have loaded paper on
the bypass tray.
Remove paper loaded on the by-
pass tray. Load paper in Tray 1 - 4.
Cannot print in duplex
mode.
You have loaded paper exceeding
90 g/m
2
.
Change the paper.
Cannot print in duplex
mode.
You have selected a tray that is set
to [Off] for duplex printing in
[Tray Paper Settings] under [System
Settings].
Select a paper tray in [Tray Paper
Settings] under [System Settings],
and then press [OK]. Then, select
[No Display (Plain Paper)] or [Recy-
cled Paper] for Paper Type, press
[Duplex], and then select [On]. See
“Tray Paper Settings”, General
Settings Guide.
Copies are not in du-
plex order.
You placed the originals in the in-
correct order.
When placing a stack of originals
in the ADF or ARDF, the last page
should be on the bottom.
If you place an original on the ex-
posure glass, start with the first
page to be copied.
When using Duplex,
copy is made Top to
Bottom even though
[Top to Top] is selected.
You placed the originals in the
wrong orientation.
Place the original in the correct
orientation. See “Original Orien-
tation”, Copy Reference.
Parts of the original im-
age are not copied.
The margin is too wide. Set a narrower margin with User
Tools. See “User Tools Menu
(Copier Features)”, Copy Refer-
ence.
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