Troubleshooting When Using the Printer Function
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When using Win-
dows 95/98/Me,
Windows
2000/XP, or Win-
dows NT 4.0,
Auto Reduce/En-
large print does
not come out as
expected.
- Make sure the application's paper size and orientation set-
tings match those of the printer driver.
If a different paper size and orientation are set, select the
same size and orientation.
Duplex printing is
malfunctioning.
Duplex printing
cannot be done
with paper set
in the bypass
tray.
When using duplex printing, make settings to use paper
from a tray other than the bypass tray.
The print job is
not canceled
even when the
machine is
switched to of-
fline status.
- Even when the machine is offline, printing is performed
when [Job Acceptance Priority] is selected for [Signal Control]
in [Parallel Interface] in [Interface Settings] under [System Set-
tings]. Select [Printer Priority] for [Signal Control].
See “Interface Settings”, General Settings Guide.
Photo images
are coarse.
- Some applications reduce print resolution.
Images are cut
off, or excess is
printed.
You may be us-
ing paper small-
er than the size
selected in the
application.
Use the same size paper as that selected in the application.
If you cannot load paper of the correct size, use the reduc-
tion function to reduce the image, and then print.
See the printer driver Help.
Duplex printing is
malfunctioning.
You have load-
ed thick paper ,
OHP transpar-
encies, or labels
specified as the
paper type.
Specify another paper type.
Duplex printing is
malfunctioning.
Duplex printing
cannot be done
with a tray for
which [Off] has
been specified
as Paper Type
on the System
Settings menu.
Change the Paper Type setting for the tray to [On] on the
System Settings menu. See “System Settings”, General Set-
tings Guide.
Problem Cause Solution
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