Message Cause Solution
"Check whether there are
any network problems."
[14-09]
E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication or login
authentication of the computer
in which the folder for transfer
is specified.
• In [System Settings], under [File
Transfer], select [SMTP
Authentication], [POP before
SMTP], or [Fax E-mail Account],
and then check that "User Name"
and "Password" are correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Check that the user ID and
password for the computer in
which the folder for forwarding is
specified are correctly
programmed.
• Check that the folder for
forwarding is correctly specified.
• Check that the computer in which
the folder for forwarding is
specified is correctly operated.
• Contact the network administrator.
"Check whether there are
any network problems."
[14-33]
Neither the machine's nor the
administrator's e-mail address
is registered.
• In [System Settings], under [File
Transfer], select [Fax E-mail
Account], and then check that "E-
mail Address" is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
Messages Displayed When Using the Facsimile Function
53
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