Message Cause Solution
"Check whether there are
any network problems."
[15-01]
No POP3/IMAP4 server
address is programmed.
• In [System Settings], under [File
Transfer], select [POP3 / IMAP4
Settings], and then check that
"Server Name" is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
"Check whether there are
any network problems."
[15-02]
Cannot log on to the POP3/
IMAP4 server.
• In [System Settings], under [File
Transfer], select [Fax E-mail
Account], and then check that
"User Name" and "Password" are
correctly programmed. You can
also use the Web Image Monitor
for confirmation. See the Web
Image Monitor's Help.
• Contact the network administrator.
"Check whether there are
any network problems."
[15-03]
No machine e-mail address is
programmed.
• In [System Settings], under [File
Transfer], check that the machine e-
mail address is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
3. Troubleshooting When Using the Facsimile Function
54
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