Problem Cause Solution
Misfeeds occur frequently. The paper is wrinkled or has
been folded/creased.
Use recommended paper only and be
sure its storage environment meets the
recommended temperature and
humidity conditions. For details about
recommended paper and the proper
way to store it, see "Recommended
Paper Sizes and Types" and "Paper
Storage", About This Machine .
Misfeeds occur frequently. Printed paper is being used. Do not load sheets that have already
been copied or printed onto by another
machine.
Misfeeds occur frequently. Sheets are sticking together. Fan the sheets thoroughly before
loading them. Alternatively, feed the
sheets into the machine one at a time.
Sheets are feeding in
together, resulting in jams.
Sheets are sticking together. Fan the sheets thoroughly before
loading them. Alternatively, feed the
sheets into the machine one at a time.
Copy paper becomes
creased.
The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. See "Paper
Storage", About This Machine .
Copy paper becomes
creased.
The paper is too thin. Use recommended paper. See
"Recommended Paper Sizes and
Types", About This Machine .
Edges of sheets are creased. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. See "Paper
Storage", About This Machine .
Edges of sheets are creased. You are using non-
recommended paper.
Use recommended paper. See
"Recommended Paper Sizes and
Types", About This Machine .
Duplex printing is
malfunctioning.
Duplex printing cannot be
done with paper set in the
bypass tray.
When using duplex printing, make
settings to use paper from a tray other
than the bypass tray.
4. Troubleshooting When Using the Printer Function
96
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