When paper is not fed properly
Problem Cause Solution
Paper is not fed from the
selected tray.
When you are using a
Windows operating system,
printer driver settings override
those settings using the
display panel.
PCL 5e/6
On the printer driver's [Paper] tab,
in the [Input Tray:] list, select the
desired input tray.
PostScript 3
On the printer driver's [Paper/
Quality] tab, in the [Paper Source:]
list, select the desired input tray.
RPCS
On the printer driver's [Print
Settings] tab, in the [Paper source
tray:] list, select the desired input
tray.
Images are printed at a slant. The tray's side fences might
not be locked.
Check the side fences are locked. See
"Changing the Paper Size", About This
Machine .
Images are printed at a slant. The paper is feeding in at a
slant.
Load the paper correctly. See "Loading
Paper", About This Machine .
Misfeeds occur frequently. The number of sheets loaded
exceeds the capacity of the
machine.
Load paper only as high as the upper
limit markings on the side fences of the
paper tray, LCT, or bypass tray.
Misfeeds occur frequently. The paper tray's side fences
are set too tightly.
Push the side fences lightly, and then
reset it.
Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. See "Paper
Storage", About This Machine .
Misfeeds occur frequently. The paper is too thick or too
thin.
Use recommended paper. See
"Recommended Paper Sizes and
Types", About This Machine .
Other Printing Problems
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