Problem Cause Solution
You forgot your password. You cannot access a
protected file without entering
the password.
Contact the administrator.
To delete the files stored in the document
server, select [Delete All Files in
Document Server] under [Administrator
Tools] in [System Settings]. As this will
permanently delete every single file,
make sure the document server does not
contain any files you want to keep. For
details about Delete All Files in
Document Server, see “System
Settings”, General Settings Guide.
You cannot find out what is
stored in a file.
You may not be able to
ascertain the contents of a file
simply from the file name.
You can switch the Select File screen
between [List] and [Thumbnails] display
to check the contents of the file. Check
information other than the file name.
• List display
The file name, data of storage, and
user name are shown.
• Thumbnails display
An image of the stored file
appears.
You can enlarge the image by pressing
[Preview]. See “Checking the Details of
a Stored Document”, Copy/Document
Server Reference.
Memory frequently becomes
full.
The document server memory
is full.
Delete unnecessary files. On the file
selection display, select unnecessary
files, and then press [Delete File]. If this
does not increase available memory, do
the following.
• Switch to the scanner screen, and
then delete unnecessary files
stored under the scanner function.
• Switch to the printer screen, and
then delete unnecessary files
stored under Sample Print, Locked
Print, Hold Print, or Stored Print.
When You Cannot Make Copies As Wanted
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