When You Cannot Make Copies As Wanted
This section describes likely causes of and possible solutions for unsatisfactory copy results.
Basic
Problem Cause Solution
Misfeeds occur frequently. The number of sheets loaded
exceeds the capacity of the
machine.
Load paper only as high as the upper
limit markings on the side fences of the
cut paper tray or paper bypass.
Misfeeds occur frequently. The cut paper tray's side
fences are set too tightly.
Push the side fences lightly, and then
reset it.
Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity condition. See “Paper
Storage”, About This Machine.
Misfeeds occur frequently. The paper is too thick or too
thin.
Use recommended paper. See
“Recommended Paper Sizes and
Types”, About This Machine.
Misfeeds occur frequently. The paper is folded or
creased.
Cut folded or wrinkled areas off the
paper roll.
Remove cut paper that is folded or
wrinkled.
Misfeeds occur frequently. Jammed or torn paper is
inside the machine.
Remove the paper properly. See
p.87 "Removing Jammed Paper".
Misfeeds occur frequently. The paper is curled. Smooth out the curl and try again.
Misfeeds occur frequently. Printed paper is being used. Do not use paper that has been already
copied or printed onto.
Copy paper becomes
creased.
The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity condition. See “Paper
Storage”, About This Machine.
Copy paper becomes
creased.
The paper is too thin. Use recommended paper. See
“Recommended Paper Sizes and
Types”, About This Machine.
2. Troubleshooting When Using the Copy/Document Server Function
28
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