Problem Cause Solution
The scanner journal cannot
be printed.
The paper tray is open. Close the paper tray.
The scanner journal cannot
be printed.
Paper is loaded in the bypass
tray but another paper tray is
specified.
Remove the paper from the bypass tray.
The scanner journal cannot
be printed.
The original exit switching
lever is in the rear output
position.
Switch the original exit switching lever to
upper output.
After an original is scanned,
the following settings are
canceled:
Destination, Sender, E-mail
text, Subject, and File name
To prevent the scanned data
being sent to the wrong
destination, this machine has
a function that cancels the
settings once the scanned
data is sent.
Contact your service representative.
4. Troubleshooting When Using the Scanner Function
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