When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem Solution
Cannot send faxes.
• See the solutions provided for errors 1XXX32 to 1XXX84
in the above table.
•
The machine cannot accept a new fax job because there
are 5 unsent faxes in memory already. Wait until any of
those faxes is transmitted completely, or use the [Delete
TX Standby File] function to delete unnecessary faxes. For
details, see page 142 "Fax Features Settings".
Cannot receive faxes.
See the solutions provided for errors 2XXX32 to 2XXX84 in the
above table.
Cannot receive faxes even when
sending them is possible.
• A print cartridge is empty. Replace the print cartridge.
See page 201 "Replacing the Print Cartridge".
•
The paper tray is empty. Load paper in the paper tray.
See page 41 "Loading Paper".
• If fax reception mode is FAX/TEL Manual mode, you
must receive the fax manually. See page 127 "Receiving
a Fax".
Cannot print received faxes.
• The paper tray is empty. Load paper in the paper tray.
See page 41 "Loading Paper".
•
The paper tray does not contain paper of the right size.
Load paper of the right size in the paper tray.
Faxes you sent appear spotty or
dirty when received.
• The exposure glass or ADF is dirty. See page 201
"Maintaining the Machine".
•
Before placing originals on the exposure glass, make
sure that ink or correction fluid is dry.
A fax you sent appears blank when
received.
The original was placed upside down. Place the original in the
correct orientation. See page 51 "Placing Originals".
The background of received images
is dirty, or images from the rear side
of the originals are visible.
Image density is too high. Adjust the image density.
Dial fails when trying to send faxes.
See the solutions provided for errors 1XXX22 to 1XXX23 in the
above table.
Fax Problems
231
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