Problem Causes Solutions
"Please wait." appears. This message appears when
the machine is warming up.
• Wait for a while. If the machine
does not get ready in two minutes,
contact your service
representative.
• Wait until the message disappears.
Do not turn off the main power
switch while the message is
showing.
"Please wait." appears. This message appears when
you change the toner
container.
Wait for a while. If the message does not
disappear in two minutes, contact your
service representative.
"Memory is full. Do you want
to store scanned file?"
appears.
The scanned originals
exceed the number of
sheets/pages that can be
stored on the hard disk.
• Press [Yes] to store pages that have
been
scanned. Delete unnecessary
files by pressing [Delete File].
• Press [No] if you are not storing
pages that have been scanned.
Delete unnecessary files by
pressing [Delete File].
The user code entry screen is
displayed.
Users are restricted by User
Code Authentication.
Enter the user code (up to eight digits),
and then press [OK].
The Authentication screen
appears.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
Enter your login user name and user
password. See "When the
Authentication Screen is Displayed",
About This Machine .
"Authentication has failed."
appears.
The entered login user name
or login password is not
correct.
Ask the user administrator for the correct
login user name and login password.
"Authentication has failed."
appears.
The machine cannot perform
authentication.
Contact the administrator.
"You do not have the
privileges
to
use this function."
continues to be displayed
even though you have
entered a valid user name.
The logged in user name does
not have permission for the
selected function.
Contact the administrator about the
permission for the required function.
When You Have Problems Operating the Machine
17
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