Ricoh LW426 - Messages Displayed When Using the Copy;Document Server Function

2. Troubleshooting When Using the
Copy/Document Server Function
This chapter describes likely causes of and possible solutions for copier and Document Server function
problems.
Messages Displayed When Using the Copy/
Document Server Function
This section describes the machine's main messages. If other messages appear, follow their instructions.
• If you cannot make copies as you want because of the paper type, paper size or paper capacity
problems, use recommended paper. See "Recommended Paper Sizes and Types", About This
Machine .
• For messages that are not listed here, see "When You Have Problems Operating the Machine".
Message Causes Solutions
"Authentication has failed." The entered login user name
or login password is not
correct.
Contact the user administrator.
"Authentication has failed." The machine cannot perform
authentication.
Contact the administrator.
"Cannot detect original size." Original is not placed. Place the originals correctly.
"Cannot detect original size." The machine cannot detect
the size of the original.
Manually select a paper tray without
using [Auto
Paper Select], and specify a
reproduction ratio without using [Auto
Reduce / Enlarge].
"Check paper size." An irregular paper size is set. • Check the settings for Reduce/
Enlarge, etc., and then try again.
• If you
press the [Start] key, the copy
will start onto the selected paper.
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