Problem Causes Solutions
An error C message remains,
even if misfed paper is
removed.
You did not open and close
the upper section of the fusing
unit.
When a misfeed C message appears, it
remains until you open and close the
upper section of the fusing unit. Open the
paper exit cover in the back, and then
the upper section of the fusing unit to
check if any paper remains inside. See
p.81 "Removing Jammed Paper".
Originals jam frequently. Originals are curled. Smooth out any curls, and then try again.
An error has occurred when
the Address
Book is changed
from the display panel or
Web Image Monitor.
The Address Book cannot be
changed while deleting the
multiple stored documents.
Wait a while, and then retry the
operation.
• If you cannot make copies as you want because of paper type, paper size, or paper capacity
problems, use the recommended paper. See "Recommended Paper Sizes and Types", About This
Machine .
• Using curled paper often causes misfeeds, soiled paper edges. When using curled paper, take the
stiffness out of the paper with your hands to straighten out the curl, or load the paper up side down.
Also, lay paper on a flat surface to prevent paper from curling, and do not lean it against the wall.
• p.81 "Removing Jammed Paper"
When You Have Problems Operating the Machine
19