Message Causes Solutions
"Cannot find the specified
path. Please check the
settings."
The destination computer
name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
"Cannot find the specified
path. Please check the
settings."
An antivirus program or a
firewall is preventing the
machine connecting to your
computer.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• To prevent
an antivirus application
blocking the connection, register
the scanner program in the
antivirus program's exclusion list.
For details about the procedure for
excluding a program, see your
antivirus application's Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
firewall's Help.
"Cannot write on the memory
storage device. Check the
memory storage device and
machine settings."
The memory device is faulty,
or the file name contains a
character that cannot be
used.
• Check to see if the memory device
is defective.
• Check the
memory device. It might
be unformatted, or its format might
be incompatible with this machine.
• Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Specifying the File
Name", Scanner Reference
.
4. Troubleshooting When Using the Scanner Function
62
To Next Page
Loading...
