Message Causes Solutions
"Check whether there are
any network problems."
[16-00]
• An IP address has not
been registered for the
main machine.
• A network is not
connected properly.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about the IP address of the main
machine, contact your
administrator.
• For details about network
problems, contact your
administrator.
"Connection with the remote
machine has failed. Check
the remote machine status."
A network error occurred
while using the remote fax
function.
• Check that the main machine
supports the remote fax function.
• Check that the main machine is
working normally.
• Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Connection with the remote
machine has failed. Check
the remote machine status."
The main machine's power is
off.
Turn on the main machine's power.
"Connection with the remote
machine has failed. Check
the remote machine status."
A timeout error occurred
while an attempt was made
to connect the device via
remote fax function.
• Check that the LAN cable is
correctly connected to the
machine.
• Check that the main machine is
working correctly.
• For details about connection with
main machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax .
10. Troubleshooting
186
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