Scanner Problems
When Scanning Is Not Done As Expected
Problem Solution
The scanned image is dirty. • The exposure glass or ADF is dirty. See page 239
"Maintaining the Machine".
• Before placing originals on the exposure glass, make
sure that toner or correction fluid is dry.
The scanned image is distorted or
out of position.
The original was moved during scanning. Do not move the
original during scanning.
The scanned image is upside down. The original was placed upside down. Place the original in the
correct orientation. See page 56 "Placing Originals".
The scanned image is blank. The original was placed with the front and back reversed.
When using the exposure glass, place originals copy side
down. When using the ADF, place originals copy side up. See
page 56 "Placing Originals".
The scanned image is too dark or
too light.
Adjust the image density. See page 123 "Specifying Scan
Settings for Scanning".
10. Troubleshooting
270
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