Where to Inquire....................................................................................................................................... 246
10. Troubleshooting
Error and Status Messages on the Screen...................................................................................................247
Error and Status Messages Appear on Smart Organizing Monitor..........................................................254
Clearing Misfeeds......................................................................................................................................... 256
Removing Jammed Paper from Tray 1.....................................................................................................256
Removing Jammed Paper from the Bypass Tray.....................................................................................258
Opening the Rear Cover to Remove Jammed Paper............................................................................. 259
Removing Scanning Jams......................................................................................................................... 260
When You Cannot Print Test Page............................................................................................................... 262
Paper Feed Problems.....................................................................................................................................263
Print Quality Problems................................................................................................................................... 265
Checking the Condition of the Machine..................................................................................................265
Checking the Printer Driver Settings.........................................................................................................265
Printer Problems............................................................................................................................................. 267
Print Positions Do Not Match Display Positions...................................................................................... 268
Copier Problems............................................................................................................................................ 269
Scanner Problems..........................................................................................................................................270
When Scanning Is Not Done As Expected............................................................................................. 270
Fax Problems..................................................................................................................................................271
When an error code appears on the fax journal or transmission status report....................................271
Common Problems.........................................................................................................................................273
11. Configuring Network Settings Using OS X
Connecting the Machine to a Wired Network........................................................................................... 275
Using a USB Cable................................................................................................................................... 275
Using an Ethernet Cable...........................................................................................................................276
Connecting the Machine to a Wireless Network........................................................................................278
Installing the Printer Driver........................................................................................................................ 278
Installing Smart Organizing Monitor.......................................................................................................278
Using the Wi-Fi Setup Wizard................................................................................................................. 279
Using the WPS Button............................................................................................................................... 280
Using a PIN Code..................................................................................................................................... 282
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