Ricoh SP 330DN Field Service Manual

5.System Maintenance
166
Messages
Causes
Solutions
another USB cable.
The USB printer driver is not
installed in the computer.
Install the USB printer driver in
the computer.
The machine is turned off or an
error has occurred.
Turn the machine’s power off,
wait a moment, and then turn it
back on again. Then perform
the update again.
The IP address specified for
either the machine or the
computer is invalid.
Check that both IP addresses
are valid.
The machine is not connected to
the network properly.
Check that the machine is
properly connected to the
network.
The models are not the same.
The machine you were trying to
update was not the correct
model for the firmware you have
downloaded from the website.
The firmware packages on the
website are each designed to
be used for a specific model,
and cannot be used for any
other model.
Check the model of the
customer's machine, and
download the appropriate
firmware package for its model.
USB Upload: Failed
The USB cable was
disconnected immediately after
the [Firmware Update (USB)]
button was clicked.
Turn the machine’s power off,
wait a moment, and then turn it
back on again. Disconnect any
unnecessary cables from the
machine, and then try again.
USB Upload: Finished
The firmware has been
transferred to the machine
successfully.
Wait until the machine restarts.
Control Panel Display
The following table lists the control panel display that can appear if an error occurred during a firmware
update, and explains the likely causes of the display and what action to take when they appear.
Display
Likely Cause
Solution
The Home screen (touch panel models) or
“Ready” (four-line LCD models) does not
appear on the control panel after one
A power failure or similar
interruption prevented the
update from completing.
Refer to "If Initialization
Does Not End Following
a Firmware Update".

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm